Knowing what to expect on sofa delivery day — and preparing your home in advance — makes the difference between a smooth handover and a stressful, last-minute scramble.

Before Delivery: Clear the Path

Make sure the route from your front door to the room the sofa is going in is clear — move smaller furniture, rugs, and any obstacles out of the way in advance. Couriers can only work with the access they're given, and a cluttered hallway is a common, avoidable cause of delays or damage.

Double-Check Your Measurements One More Time

Before delivery day, do a final check of your doorways, hallway turns, and staircases against the sofa's boxed dimensions — not just the room itself. This is your last chance to catch an access issue before the sofa is physically at your door.

Sofas Are Delivered Flat-Packed

All sofas, corner sofas, and sofa beds at Furnecia are delivered flat-packed and require self-assembly — our couriers bring the packaged items to your room of choice, but building the sofa itself is down to you. Set aside proper time (larger corner designs can take a couple of hours) and ideally arrange a second pair of hands, since panels and frame sections are heavy and easier to manage with help. Full instructions and fixings are included with every order.

Inspect Before the Courier Leaves

Check the packaging for any visible damage while the courier is still present, if possible — this makes resolving any issue significantly more straightforward than discovering damage after they've gone and you've started assembly.

Cash on Delivery: What to Have Ready

If you're paying by Cash on Delivery, have the exact amount ready in cash, matching your order confirmation total including any regional delivery charge for Scotland or Wales.

What If Something's Wrong?

Contact us straight away if anything arrives damaged or isn't as expected — our standard 30-day returns policy covers this, and acting quickly makes the process smoother.

Browse our Sofas, Corner Sofas, and Sofa Beds ranges — every order ships with clear delivery estimates and Cash on Delivery as standard.